The Requirement
Airport operational efficiency depends heavily on the smooth coordination of passengers through various processing points, including check-in, security, border control, boarding, and arrivals. Any shortage of resources can cause disruption and delays, while over-allocation leads to unnecessary costs.
To maintain service quality and control costs, operations managers require accurate forecasts of expected passenger loads based on flight schedules and historical data. Since passenger behavior fluctuates across different days and times, planners need continuous insight into the expected demand at all process points — in both short- and long-term planning horizons.
Beyond forecasting, it’s also essential to monitor queue density, waiting times, available resources, and throughput in real time to manage performance proactively and identify trends that inform future planning cycles.
The Solution
These requirements are addressed through the AMORPH.aero Passenger Flow Processing solution, built on a robust, cloud-based platform that enables proactive analysis and management of passenger flow and resource allocation.
By customizing the platform around four key application functionalities — Flight Plan Management, Operational Forecasting, Prediction Engine, and Resource Planning — airports gain a powerful toolset for managing day-of-operations challenges.
The solution uses the AMORPH.aero fast-time simulation engine integrated with Microsoft Azure technologies, to deliver highly accurate, real-time passenger flow forecasts. Simulations are executed within seconds, allowing continuous scenario evaluation and plan refinement.
The AMORPH.aero Cloud platform seamlessly integrates with systems such as AODB, FIDS, and other airport applications, ingesting large volumes of data to support detailed analysis and live prediction. Web and mobile dashboards make this information easily accessible to all stakeholders. With built-in automation, notifications, and escalation management, AMORPH.aero ensures everyone is informed and aligned — enabling true collaborative decision-making.
Solution Features
- AMORPH.aero Cloud platform – scalable, secure, and highly available
- AMORPH.aero fast-time simulation engine – proven as the fastest and most accurate in the market
- Online Dashboards – intuitive web and mobile access to KPIs, forecasts, and planning tools
- Passenger Flow Prediction – continuously updated based on live data
- Resource Requirement Forecasts – precise staffing and lane planning
- Passenger Flow Scenario Planning – model alternate strategies for better preparedness
Solution Benefits
- Quick and agile deployment through a configurable cloud-based solution
- Improved collaboration via shared access and real-time updates
- Reduced manual workload through automated forecasting and planning
- Proactive congestion management with real-time passenger flow predictions
- Smarter resource allocation leading to significant cost savings